Senior Patient Safety Training Manager (Plainsboro, NJ, US)

About the Department

The Clinical, Medical and Regulatory (CMR) department at Novo Nordisk is one of the most diverse and collaborative groups within the organization. From healthcare provider interactions and developing and implementing regulatory strategies with the FDA to providing medical education and collecting data to support efficacy and new product development, CMR is involved. The one thing that keeps us all marching to the same beat is our patient centered focus. At Novo Nordisk, you will help patients around the world. As their needs evolve, so does our challenge to find better and more innovative ways to improve their quality of life. We’re changing lives for a living. Are you ready to make a difference?

The Position

Responsible for leading and governing the end-to-end Patient Safety training strategy and oversight for onboarding and on-the-job training for pharmacovigilance/Safety functions, including internal and external (vendor) training governance. Serves as a key decision maker and leads strategy discussions with Patient Safety leadership and cross-functional stakeholders. Ensures full oversight of vendor training processes, including development, implementation and maintenance of training procedures, governing standards and strategy for vendor qualification and ongoing training performance.

 

Leads accountability for training-related deviations and corrective actions impacting vendor training processes. Supports and maintains inspection readiness for the training function, including participation as a member of the inspection team. Ensures compliance with Federal regulations and company SOPs regarding collection, verification and maintenance of adverse events (AE), device incidents, technical complaints and other safety information for all Novo Nordisk products.

Relationship

This job reports to the Director of the GxP Compliance & Patient Safety Training. Internal relationships include senior Patient Safety personnel and cross-functional partners (e.g., Quality, Compliance, PV Ops, LMS/Learning, Vendor Management/Procurement where applicable). External relationships include training vendors and other suppliers for Safety training governance, performance oversight and training corrective action follow-up.

Essential Functions

Compliance Training Provide full oversight and governance of vendor training processes, including strategy, standards and lifecycle management (design, onboarding/activation, delivery oversight, periodic updates and performance monitoring).

Develop and maintain vendor training procedures and governing documents (e.g., training governance SOPs, training requirement standards and acceptance/qualification criteria), ensuring alignment with Patient Safety leadership and relevant Subject Matter Experts (SMEs).

Lead strategy discussions and serve as a key decision maker for vendor training priorities, training methodology, escalation paths and risk-based training approaches.

Ability to perform all responsibilities of more junior staff, including but not limited to:

Maintain high state of knowledge of the Safety database systems and reporting tools, SOPs, NNI-GS Agreements, FDA safety reporting guidelines and Good Clinical Practice (GCP) to ensure adherence/compliance.

In collaboration with Patient Safety Management, re-training Patient Safety employees on specific training objectives and providing feedback as needed.

Develop and maintain quality checkpoints to track and evaluate Patient Safety staff training and development progress and provide assessment feedback to employees and manager(s) as needed.

Develop and lead internal and external training related to safety.

Identify training and learning gaps (i.e. areas for improvement), make recommendations and lead implementation of training solutions for internal and external safety staff and suppliers in alignment with Patient Safety leadership and input from functional area Subject Matter Experts.

Support development and maintenance of Patient Safety eLearning modules on the Learning Management System (LMS).

Lead continuous improvement projects as required.

Assist Manager(s) with communication of safety information to others.

Add operational efficiencies through AI and automation solutions to support compliance reporting.

Process & Documentation Serve as subject matter expert (SME) on Safety database systems and reporting tools, SOPs, NNI-GS Agreements, FDA safety reporting guidelines and Good Clinical Practice (GCP) to ensure adherence/compliance. Translate regulatory and SOP requirements into training, guidance and operational best practices.

Ensure training governance documentation (including vendor training procedures and records) is controlled, versioned, and audit-ready.

Maintains up to date knowledge of the regulations and guidelines issued by FDA, Health Canada and ICH as well as other industry sources of information concerning current standards for safety and FDA reportability.

Review training-related deviations and CAPAs; supports the implementation of corrective actions impacting patient safety training to ensure deviations are corrected and closed in a timely manner.

Support inspection readiness by ensuring training records, SOP updates and evidence of competency are inspection-ready.

Work with internal stakeholders and subject matter experts to plan and implement automated solutions to improve daily operations with metric tracking.

Project / Continuous Improvement Identify areas for automation and improvement across GxP Compliance & Patient Safety training processes to include vendor oversight management, project trackers, mailbox management, metrics and KPIs.

Implement new technologies and systems to support employee onboarding and continuous learning initiatives.

Identify and evaluate tools and technology to streamline and simplify processes and lead implementations where needed.

Physical Requirements

This position can be based anywhere in the United States (remotely-based). Approximately 10% overnight travel.

Qualifications

A Bachelor’s Degree in Nursing or Pharmacy or medical or science related discipline required; relevant experience may be substituted for degree

Experience in Pharmacovigilance training or mentorship is preferred

Knowledge of medical terminology

Excellent presentation, interpersonal, and stakeholder management and coaching skills, demonstrated ability to influence cross-functional stakeholders and lead training initiatives.

GxP compliance training and oversight reporting

High proficiency in PowerPoint, Word, Outlook and Excel

Automation and artificial intelligence tools

Creative and experienced in content creation

Strong project management skills with abilities to manage multiple projects

The base compensation range for this position is $120,000 to $180,000. Base compensation is determined based on a number of factors. This position is also eligible for a company bonus based on individual and company performance. Novo Nordisk offers long-term incentive compensation and or company vehicles depending on the position's level or other company factors.

The job posting is anticipated to close on August 19th, 2026. The Company may however extend this time-period, in which case the posting will remain available on our careers website at  www.novonordisk-us/careers.com .

Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its sick time policy, flex-able vacation policy and parental leave policy.

 

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

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