Payments Manager
About this opportunity
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Procurement
Job Sub Function:
Multi-Family Procurement
Job Category:
People Leader
All Job Posting Locations:
Taguig, National Capital Region (Manila), Philippines
Job Description:
Leads a cluster-based Global Payments organization, accountable for end-to-end delivery of Payments and Invoice Management operations across assigned markets. Manages cross-cluster performance, stakeholder engagement, and process standardization.
Responsible for overseeing Payments Cluster Leads, ensuring service delivery excellence, governance, compliance, and continuous improvement aligned with the market-cluster operating model.
Key Responsibilities:
1. Cross-cluster Operations & Delivery Leadership
Own end-to-end Payments and Invoice Management delivery across markets
Ensure SLA, KPI, and compliance adherence to Pay controls
Ensure adherence to tax, statutory, and audit requirements across markets
2. Stakeholder & Market Engagement
Act as senior point of contact for internal stakeholders (Finance, Treasury, Procurement, Business Units)
Drive market-level engagement across clusters for supplier and stakeholder concerns
Ensure strong cross-functional collaboration (Finance, Sourcing, Treasury, etc.) across regions
Represent Payments in cluster governance and escalation forums
3. Process Ownership & Governance
Own standardized payment and invoice processes across clusters (SOPs, DTPs, controls)
Drive governance framework including KPI ownership (e.g., payment on time, aging, e-invoicing, autoposting)
Ensure quality of invoice processing and payment execution delivered by internal teams and BPO partners
Oversee audit readiness, compliance reviews, and reporting
4. Team Leadership & Capability Development
Lead and develop a multi-layered team including Cluster Leads, Market SMEs, and Specialists
Manage resource allocation across clusters to ensure optimal service delivery
Build future-ready talent aligned with cluster-based model
Drive training, capability uplift, and knowledge sharing across markets
5. Continuous Improvement & Transformation
Drive standardization and simplification of payments and invoice processes across clusters
Identify opportunities for automation, AI, and digital enablement
Lead initiatives aligned to NextGen Payments / One Payments transformation
Improve operational efficiency, reduce manual intervention, and enhance user experience
6. Vendor & Third-Party Oversight
Oversee third-party providers (e.g., invoice processing BPO, contractors)
Act as sponsor for outsourced service delivery and ensure KPI adherence
Manage escalations and drive performance improvements
Key working relationships
Internal: GS Finance, BU Finance, Regional Treasury, Procurement Category leads, GPS Source-to-Contract
External: Third party suppliers, BPOs, Bank
Qualifications
Required:
Bachelor’s Degree or equivalent University degree is required.
6-8 years of Procurement, Finance, or other relevant business experience
Collaboration, Communication & Influencing Skills
Learning Agility & Openness to Change
SAP ERP experience; MM and FI modules
Preferred:
An MBA or further advanced degree is preferred but not required.
Good understanding of Payments processes and Invoice Processing operations at a high level.
Shared services industry experience.
People management experience (20+ resources)
Other:
Fluency in English (written and oral) is required. Fluency in one other language (written and oral) for the supported region is an advantage.
Requires up to 5% domestic and international travel
Shift: 3-12 pm
Required Skills:
Preferred Skills:
Benchmarking, Business Data Analysis, Business Savvy, Category Management Strategy, Compliant Spend, Conflict Resolution, Cost-Benefit Analysis (CBA), Developing Others, Inclusive Leadership, Industry Analysis, Leadership, Market Savvy, Negotiation, Performance Measurement, Risk Management, Stakeholder Management, Supplier Collaboration, Sustainable Procurement, Team Management, Vendor Management, Vendor Selection
Job details
How this role compares
Computed from every other active Procurement role in our database, not just this employer's listings.
We currently track 64 comparable Manager Procurement roles across 13 biopharma companies.
Salary context
9 of 64 peers report a salary range (USD, annualized)
Peers share this role's job function and a matching or adjacent seniority level -- not necessarily the same therapeutic area or country.
Where these roles are based
Top locations among the 64 comparable roles
+ 11 more countries
Seniority mix
64 of 64 peers have a known seniority level
Therapeutic area mix
0 of 64 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
No peers with a known therapeutic area yet.
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
Notify me about similar jobs
Get an email when we spot other openings like this one – same job function, comparable seniority, roles you'd actually want to see.
How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.