Merck KGaA

Invoice Issue Resolution Specialist

Bonifacio Global City, Metro Manila, Philippines Full time
Procurement

Merck KGaA is the source of truth for this posting and owns the application process. We surface normalized context and market comparison you won't find on the original listing.

About this opportunity

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Your Role:

The Invoice Issue Resolution Specialist is essential for the smooth and precise processing of invoices and payments. This role involves investigating and resolving invoice discrepancies, effectively communicating with both internal  teams and external customers and maintaining accurate records.

Manage advance and complex processing of vendor invoices in the respective ERP system (including Legal, Freight, Direct Debit, Manual upload, etc.).

Reversal and correction of erroneously posted invoices.

Request maintenance of Vendor Master Data as necessary.

Investigate and resolve invoice discrepancies, including incorrect amounts,  missing information, and payment issues.

Address internal and external inquiries promptly and escalate issues as they occur.

Execute Tier 2 activities using our internal ticketing tool, handling escalations, urgent requests, invoice issue resolution, corrections and other Invoice Posting related requests.

Assist in resolving invoice processing related issues on the Payment Exception list.

Who You Are:

You possess a college degree or equivalent education, along with substantial experience in Accounting, Business Administration, or other related business fields.

3 to 5 years of relevant experience in Accounts Payable, specifically in Invoice issue Resolution.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

Understanding of accounting principles and practices.

Experience with accounting software or ERP systems (e.g., SAP, Oracle) a plus.

Attention to detail and accuracy.

Ability to work independently and as part of a team.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!

Job details

Seniority
Not listed
Function
Procurement
Therapeutic area
Not listed
Location
Bonifacio Global City, Metro Manila, Philippines
Employment type
Full time

How this role compares

Computed from every other active Procurement role in our database, not just this employer's listings.

We currently track 98 comparable Procurement roles across 17 biopharma companies.

98Comparable roles tracked
93Currently active
17Companies hiring similar roles
23Countries represented

Salary context

9 of 98 peers report a salary range (USD, annualized)

Peers share this role's job function. This posting doesn't list a seniority level, so peers aren't narrowed by seniority either -- the range below may span more levels than usual.

This roleSubject Not listed on this posting
Lowest disclosed · Medical&Patient Services US Category Mgr · UCB $126,000/yr – $165,000/yr
Highest disclosed · Director Third Party Risk Management · Regeneron Pharmaceuticals, Inc (USA) $183,100/yr – $305,200/yr
Peer group range $145,500 – $244,150 (median $176,800)

Where these roles are based

Top locations among the 98 comparable roles

India21
United States12
Malaysia9
Poland8
Spain7
United Kingdom7

+ 17 more countries

Seniority mix

64 of 98 peers have a known seniority level

Manager48
Senior6
Director5
Associate3
Executive/VP1
Associate Director1

Therapeutic area mix

0 of 98 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden

No peers with a known therapeutic area yet.

Similar opportunities

The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.

40%similar
Merck KGaA Bonifacio Global City, Metro Manila, Philippines
Same function Same country
40%similar
Merck KGaA Bonifacio Global City, Metro Manila, Philippines
Same function Same country
25%similar
Novartis Selangor, Malaysia Manager
Same function

Matched on job function only -- seniority, specialty, and location weren't confirmed as aligned.

25%similar
Regeneron India Private Limited Hyderabad, India Manager
Same function

Matched on job function only -- seniority, specialty, and location weren't confirmed as aligned.

25%similar
Regeneron India Private Limited Hyderabad, India Senior
Same function

Matched on job function only -- seniority, specialty, and location weren't confirmed as aligned.

25%similar
Regeneron India Private Limited Hyderabad, India Manager
Same function

Matched on job function only -- seniority, specialty, and location weren't confirmed as aligned.

Notify me about similar jobs

Get an email when we spot other openings like this one – same job function, comparable seniority, roles you'd actually want to see.

How we calculate "similar"

No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.

Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.

40%
Procurement Specialist
Merck KGaA · Bonifacio Global City, Metro Manila, Philippines · Seniority not listed
Function Therapeutic area Seniority Country
25%
Associate Manager -Indirect Category Management
Regeneron India Private Limited · Hyderabad, India · Manager
Function Therapeutic area Seniority Country
25%
Associate Manager - Facilities, Capital & Logistics Procurement
Regeneron India Private Limited · Hyderabad, India · Manager
Function Therapeutic area Seniority Country
25%
Manager, Global Procurement
Regeneron Japan KK · Tokyo, Japan · Manager
Function Therapeutic area Seniority Country
Unmatched or unknown dimensions score exactly the same: 0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.