Customer Success Specialist (Account Specialist / Account Executive / Sales Specialist) - Central Luzon
About this opportunity
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
We advance science so that we all have more time with the people we love.
The Opportunity
Key Responsibilities
Execute effective sales strategies and initiatives in order to achieve or exceed sales targets within your assigned area.
Builds a deep understanding of each customer account – its structure, organizational dynamics, influential stakeholders inside and outside the account, and their priorities, decision-makers, and product preferences.
Oversee and ensure that statistical information such as census and pricing are provided to finance accordingly before the final proposal.
Build long-term value-based relationships by continuously uncovering customers’ changing needs, improving customer experience, anticipating new opportunities for their business in the future, and adding value through creative solutions/products
Build credibility with customers and stakeholders at different levels by demonstrating business acumen, professional expertise, confidence, and effective communication.
Identify and develop business opportunities within the area of responsibility and collaborate across teams to ensure attainment.
Present and sell products to key decision-makers and stakeholders by analyzing customer needs and proposing solutions where applicable
Collaborates with team and cross-functional groups to create exceptional customer experiences.
Ensure timely implementation and execution of all business activities, which align with company policies and SOPs and follow the highest compliance standard.
Who you are:
Bachelor’s Degree
Medical Technologist or related fields is an added advantage.
3+ years of sales-related experience, preferably in IVD, medical devices, or related fields.
Relevant and proven complex sales experience is preferred
Preferably with IVD market knowledge coupled with an entrepreneurial flair, resilience and a growth mindset.
Location:
This position is based in Central Luzon.
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
Job details
How this role compares
Computed from every other active Sales role in our database, not just this employer's listings.
We currently track 2773 comparable Sales roles across 149 biopharma companies.
Salary context
771 of 2773 peers report a salary range (USD, annualized)
Peers share this role's job function. This posting doesn't list a seniority level, so peers aren't narrowed by seniority either -- the range below may span more levels than usual.
Where these roles are based
Top locations among the 2773 comparable roles
+ 64 more countries
Seniority mix
1167 of 2773 peers have a known seniority level
Therapeutic area mix
767 of 2773 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
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How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.