Bilingual (FR/EN) Associate or Sr. Associate, Medical Information
Amgen Canada Inc. has closed or removed this posting -- see current similar openings below.
About this opportunity
Career Category
Research
Job Description
Join Amgen’s Mission of Serving Patients
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission, to serve patients living with serious illnesses, drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Bilingual (FR/EN) Associate or Sr. Associate, Medical Information
Reports to: Senior Manager, Medical Information
Location: Mississauga Flexible Commuter
What you will do
Let’s do this. Let’s change the world. In this vital role you will answer and triage incoming inquiries to Amgen Medical Information.
Provides medical information responses for routine inquiries with high quality customer service and documents according to internal guidelines
Identifies and reports adverse events and product complaints within one business day
Processes medical information requests (e.g. fulfillment) via email, fax, and postal mail as per internal guidelines
Provides after-hours on call support as needed via department cell phone, this will rotate amongst the team
Supports Medical Information Product Champions with literature searches and complex inquiries
Maintains knowledge of policies and procedures including product knowledge, SOPs, protocols, GCPs, and all applicable regulatory requirements.
Performs other duties as assigned
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The organized professional we seek is a great communicator with these qualifications.
Basic Qualifications:
Bachelor’s degree
AND
Must be able to work 9am-5pm Eastern Time
AND
Must be French/English Bilingual
Preferred Qualifications:
MSc, PhD, PharmD, MBiotech
Experience in Medical or Drug Information
Experience in the biopharmaceutical industry and/or strong knowledge of the pharmaceutical drug development process
Strong organizational and interpersonal skills
Attention to detail
Ability to balance multiple tasks
Demonstrated time management skills
Ability to work in a team environment and/or independently as needed
Practical experience in patient care
Outstanding computer and keyboarding skills (proficient in Microsoft Office)
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.
the salary for this position in Canada is 80K - 110K CAD.
Amgen is proud to have been recognized as one of LinkedIn Top 25 Companies in Canada for career growth. Click HERE for more details. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Apply now and make a lasting impact with the Amgen team.
careers.amgen.com
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
. Salary Range
82,029.25 CAD - 110,980.75 CAD
Job details
How this role compares
Computed from every other active Clinical Development role in our database, not just this employer's listings.
We currently track 251 comparable Senior Clinical Development roles across 55 biopharma companies.
Salary context
87 of 251 peers report a salary range (USD, annualized)
Peers share this role's job function and a matching or adjacent seniority level -- not necessarily the same therapeutic area or country.
Where these roles are based
Top locations among the 251 comparable roles
+ 16 more countries
Seniority mix
251 of 251 peers have a known seniority level
Therapeutic area mix
34 of 251 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
Currently open similar roles
This posting is closed, but here are live openings closest to it -- ranked by similarity, not by how well you'd qualify for them.
Open in 2 locations
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How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.