Trial Master File Oversight Manager

Job Title: Trial Master File (TMF) Oversight Manager#LI-HybridPrimary Location: London (The Westworks), United KingdomRelocation Support: This role is based in London, United Kingdom. Novartis is unable to offer relocation support: please only apply if accessible.When you bring structure to complexity, you unlock better outcomes for patients. As a Trial Master File (TMF) Oversight Manager, you will play a critical role in ensuring the quality, integrity, and readiness of clinical trial documentation across a global portfolio. Working at the heart of clinical operations, you’ll collaborate with cross-functional teams to strengthen governance, elevate standards, and drive continuous improvement in TMF processes, helping Novartis deliver high-quality research and transform patient care worldwide.

Key ResponsibilitiesProvide oversight for the assessment of quality and completeness of Trial Master Files across a global portfolioIdentify and communicate trends, risks, and gaps in documentation and implement effective remediation plansLead vendor Trial Master File oversight activities, monitor performance metrics, and optimize operating modelsAct as escalation point for Trial Master File quality issues and drive timely resolutionServe as subject matter expert on Trial Master File processes, tools, and training materialsSupport audit and inspection readiness through proactive quality reviews and preparation activitiesContribute to root cause analysis and develop corrective and preventive action plansDrive continuous improvement in document management processes to enhance Trial Master File qualityLead or support innovation initiatives to advance Trial Master File systems and assessment approachesSupport resource planning, forecasting, and prioritization of Trial Master File high-risk and critical studiesEssential RequirementsBachelor’s degree or equivalent with relevant experience in the pharmaceutical or clinical research industryMinimum of five years’ experience in clinical research and development, including clinical documentation or records managementProven ability to plan and execute cross-functional projects in a complex, global environmentStrong influencing and presentation skills with the ability to communicate clearly at all organizational levelsExperience working in multidisciplinary teams across different cultures and geographiesStrong organizational awareness with the ability to manage multiple priorities effectivelyDemonstrated problem solving, negotiation, and conflict resolution skillsAbility to build and maintain trusted relationships with internal and external stakeholdersDesirable RequirementsPeople Management experience Benefits & Rewards  At Novartis, we’re committed to reimagining medicine together - and rewarding the people who make it happen.   Expected Annual Base Salary Range for role: Add full benchmark as per Workday eg: 49,140 to 91,260 GBP ANN  The base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.   In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters.   The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave. Pay equity is a fundamental principle of our employment policy and reflects our commitment to create a diverse, equitable and inclusive environment that treats all employees with dignity and respect, as outlined in our Code of Ethics.   Read our brochure to learn more about our global total rewards offering:   https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf   Note: Benefits and compensation may vary by country and are subject to local legal requirements, including provisions of collective bargaining agreements where applicable. A full overview of your compensation package, including any relevant collective bargaining agreement details applicable to your role based on your employment location and Novartis employer entity, will be communicated separately to you during the application process. Commitment to Diversity and Inclusion / EEO paragraph Novartis is committed to building an outstanding, inclusive work environment and diverse teams’ representative of the patients and communities we serve.