Specialist DDIT IES DWO Philippines
About this opportunity
Location: Makati, Philippines#LI-Hybrid This role is based in Philippines. Novartis is unable to offer relocation support: please only apply if accessible.Support country/cluster/sub region onsite services and service delivery organization in support of end user devices, workplace, network and last mile infrastructure services .Focus on end user experience
Key responsibilities:Support country/cluster Digital Workspace Operations organization and to deploy and drive adoption of DDIT services.Member of onsite services and service delivery organization in support of end user devices workplace network and last mile infrastructure servicesSupport new solutions to end user adoption and deploymentsReporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receiptDistribution of marketing samples (where applicable)Ensure a healthy and safe workplace by complying with Novartis HSE and ISEC standards, implementing measures, providing training and resources, supporting employee well-being, investigating incidents, and collaborating with HSE teams to maintain a safe environment while adhering to quality, ethical, health, safety, and environmental requirements.Essential Requirements:Experience working cross functionally and cross countries.Relationship Management.Major Change.IT InfrastructuresIT Service DeliveryIT Service Management.IT GovernanceDigital capabilitiesDesirable Requirements:Effective use of technologyStakeholder Engagement.Commitment to Diversity and InclusionNovartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Job details
How this role compares
Computed from every other active Information Technology role in our database, not just this employer's listings.
We currently track 1097 comparable Information Technology roles across 55 biopharma companies.
Salary context
143 of 1097 peers report a salary range (USD, annualized)
Peers share this role's job function. This posting doesn't list a seniority level, so peers aren't narrowed by seniority either -- the range below may span more levels than usual.
Where these roles are based
Top locations among the 1097 comparable roles
+ 23 more countries
Seniority mix
612 of 1097 peers have a known seniority level
Therapeutic area mix
1 of 1097 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
Matched on job function only -- seniority, specialty, and location weren't confirmed as aligned.
Matched on job function only -- seniority, specialty, and location weren't confirmed as aligned.
Matched on job function only -- seniority, specialty, and location weren't confirmed as aligned.
Matched on job function only -- seniority, specialty, and location weren't confirmed as aligned.
How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.