About this opportunity
This position is responsible for executing Quality System to enhance it in Electronics – Kaohsiung Plant I site for Thin Film products includes the control and coordination of ISO 9001 System Certification, and the use of that platform as a vehicle to enhance Business Quality KPI Performance, Process Continuously Improvement (CIP), and Internal Process & System Auditing. Coordinate Customer Complaint and follow up to resolve them and meet customer acceptable timelines, customer nonconformance investigation, customer surveys, quality data programs (SPC/SQC), new products qualification and implementation, and overall support to ensure our products’ quality aligns with customers’ expectations.
Your Role
The nature of the position reports to Kaohsiung Plant I Site Quality Manager. The incumbent has the responsibility to support Site Quality Manager in implementation & maintenance of the Quality Management System, handling and resolving quality issues for Kaohsiung Plant I site & Customers.
The role covers:
1. Quality Management
l To supervise the document management complied with the ISO9001 certification requirement and reflects to global procedures and local activities.
l In accordance with corporate Quality Policy to coordinate corporate annual Quality Objectives with Management Representatives and support stakeholders implemented thoroughly.
l Monitor progress to quality plan to assure quality initiatives implemented on schedule
l Participate/Coordinate the Quality Management Review (QMR) meeting and support stakeholders to implement quality management system thoroughly.
l Ensure the internal audit to be implemented to make the quality system feasible and effective.
l To lead or supervise the Complaint, MOC and non-conformance with proper resolution.
l To coordinate with teams for the 3rd parties (ISO certification/Customers) and internal audits.
2. Operation Quality
l Coordinate the related regular/Urgent DRB review (local Discrepancy Review Board)
l Execute SPC/SQC, control limit review and OOC/OOT investigation of products.
l SPC/SQC requirement of products for internal or customers.
l Other activities which are related to quality scope by tasks allocated as needs, including but not limited: (1) Quality management(QM) Data and Power user(PU) in SAP/LIMS/Labware Admin; (2)Data base, analysis tool (excel, NWQA, Minitab, Tableau..)/SPC/ DRB; (3)Quarterly SQC report for customers if defined; (4)Customer Survey/Request/Complaint/PCN/NMSE Coordinator for Jade-SG; (5)Data Coordinator for Product Traceability and iSTAR offering to key customers.
3. Quality Activities in Kaohsiung Plant I
l Support site operation system Continuously Improvement Process(CIP), like QCC/TCIA.
l Quality training coordinator, and then trainer.
l Quality stand-down Days
l Mock recall activity
l Support IQP Quality data preparation, review, and co-work with MM/Project manager for GCB review.
l Site QNews, Site Monthly meeting and KPI monthly update
4. Quality Concepts, Attitude & Ownership:
l Have curiosity and patience, want to understand customers, listen VOC(Voice of Customers), learn business and manufacturing interaction as well as knowledge of site quality management and systems, processes and procedures.
l Ownership and Accountability: Can support manager, ask questions when task facing trouble, feedback risks and doing the job spontaneously.
l Support new products implementation or promotion to customer site. (ex. TEA)
l Support new business opportunity data package.
l Customer application issue: QC control & process data review, problem solving meeting, CIP and so on…
l Coordinate cross site support from Kaohsiung Plant I.
Who You Are
Education: Bachelor’s degree or above, preferably in chemistry, chemical engineering, pharmacy, material science or related fields.
Working Experiences: 59 years’ minimum in chemical or semiconductor industry in Quality role or similar jobs.
Professional Skills/Abilities: Knowledge of ISO 9001 QMS Requirements; Problem solving skills such as RCA, 8D, 5Why’s Familiarity with FMEA’s and Control Plans Proficiency with Word, Excel, PowerPoint, Mind Manager; plus reference for NWQA, Minitab, JMP, SAP Knowledge of LIMS, 6 sigma a plus Good English communication skills both written and verbal.
Job details
How this role compares
Computed from every other active Quality role in our database, not just this employer's listings.
We currently track 159 comparable Senior Quality roles across 40 biopharma companies.
Salary context
50 of 159 peers report a salary range (USD, annualized)
Peers share this role's job function and a matching or adjacent seniority level -- not necessarily the same therapeutic area or country.
Where these roles are based
Top locations among the 159 comparable roles
+ 17 more countries
Seniority mix
159 of 159 peers have a known seniority level
Therapeutic area mix
0 of 159 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
No peers with a known therapeutic area yet.
Similar opportunities
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How we calculate "similar"
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Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.