Senior Analyst, Commercial Analytics & AI

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Marketing

Job Sub Function:

Marketing Insights & Analytics

Job Category:

Professional

All Job Posting Locations:

Cincinnati, Ohio, United States of America, Raritan, New Jersey, United States of America

Job Description:

Johnson & Johnson is recruiting for a Senior Analyst, Commercial Analytics & AI to join our US MedTech Surgery business located at our Raritan, NJ site, with an alternate location of Cincinnati, OH.

#Li-Hybrid

About Surgery

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting!

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Key Responsibilities:

This role is part of the Digital & Commercial Innovation team, focused on enabling an insights-driven commercial ecosystem that accelerates data-driven decision-making, operational excellence, and sustainable growth across J&J MedTech.

The Senior Analyst, Commercial Analytics & AI will lead key commercial analytics workstreams and shape the data products, measurement frameworks, analytics solutions, and Agentic AI capabilities used across Marketing, Sales, Professional Education, and other commercial functions. This role will partner closely with business stakeholders, technology teams, data science, and external vendors to translate strategic business questions into measurable analytics plans, create AI-ready data assets, automate and maintain data pipelines, and deliver scalable solutions that improve insight generation, optimization, and business productivity.

By combining expertise in commercial analytics, measurement and optimization, data management, and AI-enabled technologies, this role will establish trusted data foundations, generate actionable insights, and influence commercial decisions.

Duties & Responsibilities: 

Lead advanced commercial analyses that evaluate customer engagement, campaign effectiveness, channel performance, sales impact, and business outcomes, translating insights into strategic recommendations for Marketing and Sales leadership.

Contribute to the commercial analytics roadmap, identify scalable opportunities for analytics and AI enablement, and provide guidance to colleagues and partners on analytical methods, data interpretation, and solution adoption.

Lead the shaping and ongoing management of commercial data products, semantic data models, KPI calculations, measurement frameworks, and curated datasets that power dashboards, reporting solutions, and AI-enabled analytics capabilities.

Collaborate with Marketing, Education, Technology, Data Science and external agencies to deliver in-depth monthly tactical reporting and ongoing behavioral insights generation at the individual, customer segment, account, IDN and GPO levels.

Partner with commercial and technology teams to lead and enable trusted data foundations and scalable analytics solutions that support consistent performance measurements across Marketing, Sales, Professional Education, and other commercial functions.

Define, document, and maintain business rules, metric definitions, and data lineage to ensure consistent interpretation and use of commercial data assets.

Collaborate with Data Science to shape Agentic AI solutions and conversational analytics capabilities that enable commercial users to access insights, answer business questions, and automate routine analytical tasks.

Monitor AI solution performance, validate outputs, troubleshoot issues, and continuously enhance capabilities as business requirements and data ecosystems evolve.

Partner with current AI contractor during solution development and ultimately assume responsibility for the ongoing management, optimization, support, and expansion of Agentic AI capabilities following implementation.

Coordinate and lead cross-functional delivery with internal technology teams, Data Science, business partners, and external vendors to develop, automate, maintain, and troubleshoot commercial data pipelines and analytics products.

Present findings and strategic recommendations to senior commercial leaders and influence decisions through data-driven storytelling.

Qualifications

A minimum of a bachelor’s degree required; Advanced degree preferred.

Minimum of 5 years of relevant business experience in commercial analytics, marketing analytics, sales analytics, business analytics, or a related field, including at least 3 years of hands-on analytics experience with a proven track record of success is required

Prior experience leading or independently delivering commercial analytics across marketing, sales, customer engagement, or related business functions is required; Experience within MedTech, healthcare, pharmaceutical, or another regulated industry is required

Comprehensive understanding of commercial measurement and optimization, including KPI development, performance measurement, test-and-learn approaches, customer or campaign analytics, insight generation, and translating findings into recommended actions is required.

Experience developing and maintaining semantic data models, data products, curated datasets, and reporting-ready data assets is required

Familiarity developing, configuring, maintaining, and supporting Agentic AI solutions or AI-enabled analytics capabilities is required

Experience with conversational analytics platforms, AI copilots, AI assistants, or agent-based analytics solutions is required

Experience working with modern cloud-based data platforms and analytics environments such as Databricks is preferred

Experience in query data access tools (i.e. SQL, Python, etc.) or other data access methods required

Ability to work independently, lead complex analytics workstreams, and take a proactive, results-oriented approach from problem definition through recommendation and implementation.

Strong interpersonal, communication, and presentation skills.

Ability to collaborate and lead teams in a complex, evolving environment and within a matrixed organization

This position will require up to 20% travel, US domestic.

Benefits Summary:

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Employees are eligible for the following time off benefits: Vacation – up to 120 hours per calendar year

Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year

Holiday pay, including Floating Holidays – up to 13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Additional information can be found through the link below!

https://www.careers.jnj.com/employee-benefits

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers . Internal employees contact AskGS to be directed to your accommodation resource.

If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent’s consent for the background check.

Required Skills:

Preferred Skills:

AI Systems, AI Systems, Analytical Reasoning, Analytics Insights, Artificial Intelligence (AI), Artificial Intelligence (AI) Model Deployment, Artificial Intelligence (AI) Project Management, Artificial Intelligence Software, Artificial Intelligence Strategy, Artificial Intelligence Techniques, Artificial Intelligence Technologies, Big Data Management, Brand Positioning Strategy, Business Data Analysis, Communication, Competitive Landscape Analysis, Customer Analytics, Customer Intelligence, Data Analysis, Data-Centric Artificial Intelligence (AI), Financial Analysis, Industry Analysis, Innovation, Marketing Insights, Market Research {+ 1 more}

The anticipated base pay range for this position is :

$94,000.00 - $151,800.00

Additional Description for Pay Transparency:

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.