Sales Representative - Immunology

Sales Representative – ImmunologyLocation : SelangorAre you passionate about building trusted relationships with healthcare professionals and helping improve outcomes for patients? Join Novartis as a Sales Representative and take ownership of customer engagement and sales performance within your territory. You will combine scientific dialogue, data-driven planning, and personalised omnichannel engagement to deliver sustainable growth, always with integrity and in line with industry standards.

Major accountabilities:  Own and execute territory and customer plans using segmentation, value-based prioritisation, and data-led call planning.Build trusted relationships with healthcare professionals through high-quality, compliant product discussions grounded in approved clinical evidence.Deliver personalised customer journeys across face-to-face and digital channels, supported by tools.Identify and share actionable insights on customer needs, market dynamics, competitor activity, and territory opportunities.Partner with Marketing, Medical, Value & Access, and Execution Excellence teams to deliver an integrated customer experience.Support local events, promotional activities, and product launches where required.Maintain accurate and timely customer-visit documentation while operating in line with Novartis policies, ethical standards, and local regulations.Requirements:Pharmaceutical sales experience with a record of delivering results.Experience engaging customers in the private healthcare sector; dermatology experience is preferred.Product launch experience is an advantage.Strong customer engagement, communication, territory planning, and relationship-building skills.Confidence using digital engagement platforms and CRM tools.Ability and willingness to travel within the assigned territory.