Medical Account Director - National Accounts (Plainsboro, NJ, US)

About the Department

The Clinical, Medical and Regulatory (CMR) department at Novo Nordisk is one of the most diverse and collaborative groups within the organization. From healthcare provider interactions and developing and implementing regulatory strategies with the FDA to providing medical education and collecting data to support efficacy and new product development, CMR is involved. The one thing that keeps us all marching to the same beat is our patient centered focus. At Novo Nordisk, you will help patients around the world. As their needs evolve, so does our challenge to find better and more innovative ways to improve their quality of life. We’re changing lives for a living. Are you ready to make a difference?

The Position

Within Field Medical Affairs (FMA), this position has primary responsibility for directing clinical engagement efforts and developing/implementing medical account strategies on behalf of NNI among identified strategic and priority Managed Markets accounts. As primary Medical Affairs point of contact to key payers this individual provides evidence-based scientific information (proactive and reactive clinical and HEOR information) for NNI products to executive decision makers, thought leaders and business influencers. S/he is accountable for the development and maintenance of strong ongoing clinical relationships with business critical customers including C-suite individuals, Pharmacy Directors, Medical Directors, and other key clinical decision makers within both strategic and priority Managed Markets accounts.

Relationships

Manages a strong network of external relationships with key C-suite individuals, pharmacy directors, medical directors, and other customer groups within Managed Markets. Responsible for managing multiple internal relationships (mainly Market Access, Medical Operations, HEOR and Medical Affairs). Serves as a subject matter expert and primary clinical point of contact for key strategic and priority Managed Markets accounts. Position reports to Field Director/Senior Field Director/Executive Director.

Essential Functions

Administrative Duties: Provides monthly reports on scientific leadership activities in region to Field Director including budget expenditures as directed

Records all activities within One Stop Shop (OSS) and all expenses within Concur in accordance with FMA procedures

Secures and maintains effective administrative management of strategic national/regional business as well as operational and educational budgets

Advocacy & Professional Relationship Development: Acts as a scientific resource for health care providers (HCPs) and other NNI employees, as required

Attends and presents at assigned medical and scientific meetings and symposia: a) ensures and maintains thorough knowledge of the latest and current issues and new data pertaining to NNI products; b) develops, establishes and maintains relationships with key Managed Care Customers; c) conveys appropriate use of NNI products and greater utilization of its services; d) Provides leadership with Account Executives in answering unsolicited questions from Managed Care Customers

Combines account management skills, business acumen, and scientific expertise to enhance value and develop collaborative relationships

Demonstrates confidence in managing and developing relationships over time with key customers

Establishes and maintains a strong network of relationships with key health care providers and key formulary influencers and responds to inquiries to establish and/or further the knowledge of NNI products and related topics

Establishes the medical account strategy/plan through the identification and cultivation of key relationships and brings forth appropriate collaboration opportunities. May provide advice and guidance to management regarding the medical account strategy/plan for the MM team

Gathers customer insight regarding NNI and competitors products to help inform medical and commercial decision making

Maintains a thorough/advanced and detailed working knowledge of NNI, its products, current scientific research and publications associated with same

Manages, prepares and conducts ongoing product and scientific updates as needed, demonstrating an advanced level of confidence with presentation and facilitation skills, to a variety of audiences

Participates and presents in special Regional and National projects (e.g., team meetings, training, etc.).

Understands and adheres to legal and regulatory guidelines of pharmaceutical industry

Coordination Of Educational Programs: Assists Director with planning and delivering presentations for MM POA meetings

Educates Managed Care Account Executives on product knowledge and understanding of technical information within the therapeutic area

Facilitates the development of Managed Care Symposia and education for health care providers on subjects relevant to NNIs products

Demonstrated Leadership: Actively supports Director in the development of MM strategic initiatives and team training needs

Adapts quickly and appropriately to competing demands and shifting priorities, and helps others meet new challenges effectively

Consistently embodies the characteristics of the NNI Leadership Competencies

Develops individual goals that fully align with business strategies and priorities

Leads and engages others to leverage opportunities for change to positively impact the working environment and the results achieved

Proactively shares best practices with MM and greater FMA team

Provides expert advice/guidance to NNI Senior Leadership in the area of Managed Markets strategy and execution, especially as they pertain to key national/priority MM accounts

Provides expert support, mentorship, and/or training to regional medical liaisons, internal medical affairs personnel, and the greater field medical affairs organization in the area of Managed Markets, Integrated Health Networks (IHNs), and Health Economics & Outcomes Research (HEOR), as needed

Serves as a mentor for new hire or more junior MM team members

Field-Based Clinical Support: Communicates clinical account strategies to NNI Senior Leadership Teams and Core Medical Teams

Develops and maintains a strong network of clinical relationships with key C-suite members, medical directors, pharmacy directors, and other clinical influencers at targeted strategic and priority MM accounts

Develops and presents product and advanced scientific updates for Formulary presentations

Directs and leads clinical engagement efforts on behalf of NNI at key strategic and priority MM accounts

Drives the development and implementation of MM strategy in alignment with Medical and Brand strategy

Manages and facilitates potential Pharmacoeconomic and Managed Care-initiated studies in the regions and refers requests for research grants from region to The Research Grants Committee or other appropriate in-house committees as directed

Manages internal relationships and collaborates and partners with Marketing, MM, HEOR management and other FMA teams to develop and implement scientific strategies to optimize NNIs products and development activities in the medical community

Provides advanced scientific leadership for marketed products and development projects within the MM accounts, focusing on diabetes

Provides advanced scientific leadership for strategic Managed Care and Health Economics consultants and MM advisory board activities

Works collaboratively with the Senior Management of Managed Markets, HEOR, and Medical Affairs to identify, manage, and coordinate medical support needs at key MM accounts

Insurance Reimbursement & Coverage Projects: Designs, develops, and delivers advanced scientific presentations to individuals and groups of strategic importance to Novo Nordisk as requested

Develops and delivers advanced formulary presentations using approved material

Strategy & Protocol Development: Develops, maintains, and executes medical account plans for key strategic and priority Managed Markets accounts

Identifies, develops, and implements projects that align key clinical decision makers interests with those of NNI.

Physical Requirements

50-75% overnight travel required. Position is Field Based and can be located anywhere in the United States.  Driver must maintain a valid driver’s license. Must be in good standing by not exceeding the Novo Nordisk points threshold assigned based on review of Motor Vehicle Records.

Qualifications

A minimum of 6 years experience in a health-related system, pharmaceutical company, or managed care environment required (an advanced degree may be substituted for experience when appropriate), with at least 3 years work experience in a field medical liaison role or managed care setting

A PharmD or other Doctoral degree (e.g. MD, PhD) with advanced professional licensure (e.g., NP, RPh) required

A strong knowledge of clinical development/operations and working knowledge of FDA requirements required A strong knowledge of health economics and demonstrated ability to conduct value-based discussions with key MM customers required

A thorough understanding of the formulary process across various payer channels required

Ability to work effectively in a cross-functional team environment required

Advanced, in-depth understanding of US healthcare system, payers, reimbursement methods and integrated health systems required

Demonstrated ability to consistently engage business critical MM customers and execute against challenges of a continually changing healthcare/payer landscape required

Demonstrated excellence in leadership, strategic influencing, initiative ability, project management, internal and external relationship development, analytical/problem solving skills, and written/verbal communication skills required

Demonstrated flexibility in technical expertise across disease areas preferred

Experience in account management and/or project management preferred

Expert technical depth in disease area and ability to develop expertise across multiple disease areas

Knowledge of information/technology systems preferred

Strong computer skills (Excel, Word, Power Point, etc.) preferred

Work experience in a Managed Markets setting preferred

Work experience in health economics and outcomes research preferred

The base compensation range for this position is $235,000 to $285,000. Base compensation is determined based on a number of factors. This position is also eligible for a company bonus based on individual and company performance.

Novo Nordisk offers long-term incentive compensation and or company vehicles depending on the position's level or other company factors.

Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its sick time policy, flex-able vacation policy, and parental leave policy.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

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