Logistics Supervisor

About Sanofi Tuas

At Sanofi Tuas, we are committed to chasing the miracles of science to improve people's lives. Our Singapore manufacturing site is a key node in Sanofi's global supply chain, delivering life-changing medicines to patients worldwide. We are looking for a dynamic and driven Logistics Supervisor to join our Warehouse & Logistics team and contribute to our mission of operational excellence.

Role Summary

The Logistics Supervisor is responsible for overseeing the end-to-end daily warehouse and logistics operations at the Sanofi Tuas site. This role requires a hands-on leader who can manage a team, coordinate with internal and external stakeholders, and drive continuous improvement initiatives in alignment with Sanofi's operational standards, GMP requirements, and HSE protocols.

Key Responsibilities

Operational Management

Oversee and manage daily warehouse operations including inbound, manufacturing top-up, and outbound activities

Ensure all warehouse activities are executed in compliance with GMP, HSE, and Sanofi operational standards

Maintain the highest levels of tidiness, cleanliness, and organization across all warehouse work areas using the 5S methodology

Ensure all warehouse equipment is maintained in good working condition and coordinate preventive maintenance as required

Team Leadership & Development

Lead, coach, and develop warehouse team members to maintain high performance and operational readiness

Provide structured guidance and training to support skill development and optimize individual and team performance

Ensure all tasks are completed on time and in accordance with operational standards and SOPs

Foster a culture of accountability, safety, and continuous improvement within the team

Stakeholder Coordination

Coordinate on-site operations with external parties including vendors and 3PL providers

Collaborate effectively with internal departments including Manufacturing, QA/QC, HSE, Engineering, and IT to ensure smooth operational flow

Serve as the primary point of contact for all operational floor issues and escalations

Production Order Management

Work closely with Manufacturing and Quality teams on daily Production Processing Order (PRO) management, including order processing, picking, packing, and delivery to the manufacturing floor

Ensure timely and accurate fulfillment of production orders to support uninterrupted manufacturing operations

3PL Management

Manage day-to-day operations with the 3PL provider, including material top-up from the bulk warehouse and return trips

Monitor 3PL performance against agreed KPIs and SLAs; proactively resolve operational issues in a timely manner

Process defect material applications and ensure timely closure of outstanding cases

Performance Analysis & Continuous Improvement

Analyze operational data and reports to identify bottlenecks, inefficiencies, and improvement opportunities

Recommend and implement initiatives to improve throughput, delivery performance, and operational efficiency

Drive a culture of continuous improvement aligned with Sanofi's Lean and operational excellence principles

Compliance & Reporting

Prepare and manage operational reports including Deviations, Non-Compliance Reports, HSE Incident Reports, Change Controls, Risk Assessments (RA), and Impact Assessments (IA)

Develop, review, and implement Standard Operating Procedures (SOPs) to ensure consistent and compliant operations

Ensure adherence to all regulatory, GMP, and site safety requirements

Inbound & Outbound Shipment Management

Arrange and coordinate inbound and outbound shipments, including preparation of shipping documents such as packing lists, invoices, and permits

Liaise with shippers, consignees, and freight forwarders to ensure timely and accurate shipment movements

Support shipping validation processes and assist in data collection and report preparation

Inventory Management

Manage inventory accuracy through regular cycle counts and stock reconciliation

Handle administrative tasks including inventory adjustments and scrapping in SAP

Ensure inventory integrity and compliance with site storage requirements

Systems & Digital Tools

Perform and maintain proficiency in SAP (HANA) and Extended Warehouse Management (EWM) transactions

Act as backup Key User for SAP/EWM within the team

Leverage digital tools and data analytics to support operational decision-making

Key Performance Indicators (KPIs)

Achievement of operational SLAs and delivery performance targets

Inventory accuracy and cycle count compliance

3PL performance metrics and issue resolution timeliness

Team development, training completion, and engagement

Continuous improvement initiatives implemented and sustained

HSE compliance and incident-free operations

Requirements

Experience

Minimum 3–5 years of experience in warehouse or logistics operations in a supervisory role with direct team leadership

Experience in a pharmaceutical, biomedical, or GMP-regulated environment is highly advantageous

Proven track record in managing 3PL relationships and warehouse operations

Education

Minimum Diploma, preferably in Logistics, Warehouse Management, Supply Chain Management, Engineering, or a related field

Skills & Competencies

Strong leadership and people management skills with the ability to motivate and develop a team

Excellent verbal and written communication skills in English (mandatory); proficiency in Mandarin is an advantage for effective communication with Mandarin-speaking stakeholders

Proficient in Microsoft Office (Excel, Word, PowerPoint)

Familiarity with Warehouse Management Systems (WMS) and SAP HANA/EWM is a strong advantage

Strong analytical and problem-solving abilities with a data-driven mindset

Demonstrated ability to independently lead an on-site operational team and engage with diverse internal and external stakeholders

Proactive, hands-on, and a collaborative team player with a strong sense of ownership

Committed to a continuous improvement mindset and operational excellence

Why Join Sanofi Tuas?

At Sanofi, we believe in Aim Higher, Act for Patients, Be Bold, and Lead Together. We offer:

A dynamic and inclusive work environment

Opportunities for career growth and development

A purpose-driven culture focused on improving patients' lives

Competitive compensation and benefits

Pursue progress , discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !