IT Quality Management System Lead

Make your mark for patients

We are looking for an IT Quality Management System Lead who is collaborative, proactive, and detail-oriented to join our Digital Technology Compliance Solutions team, based in our office in Braine, in Belgium.

About the role

As an IT Quality Management Lead, you will play a key role in ensuring that Digital Technology quality processes, procedures, and governance documentation remain effective, compliant, and fit for purpose. You will work across the organization to support process owners, drive continuous improvement initiatives, and strengthen quality management practices. This role combines quality management, stakeholder engagement, documentation governance, compliance oversight, and project coordination. You will act as a trusted advisor to Digital Technology teams, helping them understand regulatory requirements and maintain high standards across processes, systems, and documentation.

Who you'll work with

You will be working in a team that supports quality and compliance across Digital Technology. You will collaborate closely with process owners, quality assurance professionals, training teams, regulatory specialists, and senior leaders across the business. You will also partner with colleagues responsible for governance documentation and quality management activities, helping to ensure consistency, efficiency, and continuous improvement throughout the organization.

What you'll do

Lead the development, maintenance, and continuous improvement of the Digital Technology Quality Management System and associated governance processes

Partner with stakeholders across the organization to ensure quality processes remain compliant, effective, and aligned with business needs

Oversee the lifecycle of Digital Technology procedures, standards, and governance documents, ensuring they remain accurate and up to date

Coordinate quality improvement initiatives, assess risks, and support the implementation of appropriate mitigation and corrective actions

Provide guidance on quality and compliance requirements impacting Digital Technology processes, systems, and ways of working

Support internal audits, inspections, and regulatory reviews, acting as a key contact for Digital Technology quality management activities

Drive communication, training, and awareness initiatives related to quality management processes and documentation governance

Interested? For this role we're looking for the following education, experience and skills

Bachelor's or Master's degree in Information Technology, Quality Management, Life Sciences, or a related field

At least 5 years of experience managing quality management systems, governance processes, or regulated documentation within a complex organization

Strong understanding of information technology processes and their interaction with business operations

Knowledge of regulated environments, including quality, compliance, validation, data integrity, or system lifecycle practices

Experience collaborating with diverse stakeholders and influencing process improvements across multiple functions

Strong project coordination, communication, and organizational skills

Ability to interpret regulatory requirements and translate them into practical, business-focused solutions

Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!

About us 

UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science.

Why work with us? 

At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.

At UCB, we’ve embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless expressly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable laws.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on EMEA-Reasonable_Accommodation@ucb.com. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.