Head of Financial Planning & Analysis Operations

As a Head of Financial Planning & Analysis, you will be reporting to the Country Hub leader as well as to Global Functional Solutions leader of FP&A handling

Your Role:

Stakeholder Relationship Management:

Strategic:

Present service scope/offerings, demonstrate capabilities & competencies to internal stakeholders.

Prepare & present business cases on role transitions, mitigate risks, and ensure seamless Go-Live in delivery hubs.

Tactical:

Engage regularly with internal stakeholders to understand expectations and derive action plans.

Communicate action plans to the team and ensure "Obsessed with stakeholders" behavior.

Operational:

Manage L2 escalations and executive escalations, resolving issues within a reasonable timeframe.

Roll out NPS surveys, gather feedback, devise improvement plans, and execute through managers.

People Management:

Strategic:

Visualize the north star for the FP&A delivery team aligned with overall FP&A global vision.

Design a robust, sustainable organization chart to serve the journey towards the north star.

Tactical & Operational:

Recruit, orient, train, and scale up FP&A team managers and leaders.

Lead by example to engage, influence, and inspire the FP&A team.

Foster a learning culture, lead training requirements, and represent the function in Hub Leadership meetings.

Contribute to the employee lifecycle through career planning, growth assignments, and upskilling.

Process Management:

Knowledge Management:

Design, monitor, and review mechanisms for knowledge retention through process documentation and cross-training.

Process Transformation:

Initiate and facilitate improvement initiatives, set targets, and deliver actionable business insights.

Ensure sustainable process health and improve maturity and penetration.

Advocate for a LEAN work culture, conduct kaizen events, and define new "To Be" processes.

Achieve productivity targets through process efficiency and optimization of efforts.

Plan and operate within sanctioned budgets.

Influence cross-functional teams and serve as a consultant on finance topics.

Who You Are:

Qualifications:

Professionally qualified CPA/CMA with 15+ years of experience in finance, including at least 8 years in FP&A/Controlling.

Experience managing a team of 50+ members for at least 5 years.

Required Skillsets:

Fluent in English.

Financial analytics and modeling experience preferred.

Prior work experience in complex matrix organizations in MNCs.

Global stakeholder management experience across US, Europe, and APAC.

Behavioral Attributes:

Result-oriented: Focus on delivering value and raising the bar.

Seasoned player: Able to handle pressure, multitask, and maintain emotional balance under conflict.

Transformation mindset: Challenge the basics and adopt an outward-in focus.

Versatile mindset: Flexible for lateral moves across the leadership team in the future.