Enterprise Quality R&D Clinical Computer System Validation (CSV) Manager

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management

Job Sub Function:

Technology Operations Support

Job Category:

People Leader

All Job Posting Locations:

Allschwil, Basel-Country, Switzerland, Allschwil, Switzerland, Beerse, Antwerp, Belgium, Horsham, Pennsylvania, United States of America, Raritan, New Jersey, United States of America

Job Description:

Johnson and Johnson is recruiting for an Enterprise Quality R&D Clinical Computer System Validation (CSV) Manager, located in either Horsham, PA; Raritan, NJ; Beerse, Belgium or Allschwil, Switzerland.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

United States - Requisition Number: R-093816

Europe – Requisition Number: R-094567

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Enterprise Quality (EQ) manages the Quality and Compliance strategy for IT systems including applications, infrastructure and digital health solutions for J&J. EQ is the Subject Matter Expert (SME) for validation/qualification of both applications and infrastructure in accordance with J&J’s Systems Development Life Cycle (SDLC) and Computer System Validation (CSV) Framework, assuring compliance across the enterprise with applicable global regulations, advising on quality matters, and assisting with closing compliance gaps related to audits and inspections.

The Enterprise Quality R&D Clinical Computer System Validation (CSV) Manager is responsible for guiding and managing the project team throughout the building and execution of quality into enterprise-wide systems, tools, services and infrastructure through the end-to-end lifecycle (design, develop, implement, maintain, retire).

Key Responsibilities:

This role must ensure that all J&J quality standards and global regulatory requirements are being met

This role ensures that building and execution activities include early involvement of quality in the design and development activities, building quality into the work product, building controls within the application/solution, and use of automation whenever feasible

This individual will own the quality approach for systems and ensure teams are accountable for delivering on an end- to-end support model for systems in scope

The role provides technical and procedural expertise/guidance to the project teams as well as aligning with both internal and external stakeholders

The role is responsible for planning, task and resource allocations, executing, coordinating and maintaining the validation activities for GxP systems/applications

This position will support internal audits and Health Authority regulatory inspections

This position will be responsible for the approval of SDLC validation documentation deliverables including the approval to release system implementation and/or changes for production use, will attend project team meetings and provide EQ compliance guidance and support to project and base business support team members

This role will lead globally diverse teams in an inclusive environment

This role will provide an environment which encourages the company’s credo and the value of a diverse workforce

This role serves as a trusted partner across the Enterprise Quality organization, requiring strong collaboration skills at the senior leadership level, and includes making recommendations for improvements relevant to senior level stakeholders

Qualifications

Education:

Bachelor’s or equivalent degree in Computer Science, Information Systems, Business Administration, Science, Engineering or another related field is required.

Experience and Skills:

Required:  

8-10 years of progressive experience in the pharmaceutical/medical device/biotech industry, with direct experience in Computerized System Validation activities

Experience in running large scale end-to-end Validation programs is required such as LIMS, CAPA, MES, PLM, SAP, LMS, Complaints Handling, and Change Control

Experience authoring or approving validation protocols, non-conformities, Change Requests, SOPs, Validation Plans and Reports

Proficiency using the following tools is highly desirable: JIRA, HPALM, Xray, Qtest, Jenkins, Selenium

Direct experience working in a software development environment using Agile, SAFe, CI/CD

Direct experience in Artificial Intelligence (AI) and Machine Learning (ML)

Direct experience in CSV Quality and/or CSV for R&D systems

Thorough knowledge of cGMP regulations related to CSV, including 21 CFR Part 11, Part 210, Part 211 and Part 820

Knowledge of SDLC Quality Management process and Computerized System Validation/Computerized System Assurance principles

Preferred:

Understands data integrity needed throughout the lifecycle of a technology solution

Defines strategy for testing according to the risk assessment

Experience in Testing Management tools like HPALM, JIRA with Xray, Selenium.

Implements elements of an effective quality management system to the organization and its technology solutions

Working knowledge/experience in utilization of AI and digital tools

Able to apply digitization tools and techniques to automate, simplify, digitize and enhance software development and validation processes

Understands and applies best practices for architecting effective data solutions and frameworks that enable high quality data

Working knowledge of other Global Regulations like EU Annex 11, SOX, HCC, Security & Privacy, ISO

Working knowledge of PMO, SDLC, GAMP 5, and ITIL frameworks is highly desirable

Knowledge of the following technologies and methodologies is highly desirable: Agile, SAFe, CI/CD, RPA, Cloud Storage and Computing, IoT, Data & Analytics, AI, Intelligent Automation, Blockchain, Kubernetes, XaaS, SaMD.

Other:

Proficiency in the English language, both written and oral, is required

Up to 10% travel both international and domestic may be required

May have 0-1 direct reports

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers . Internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Controls Compliance, Developing Others, Empowering People, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Product Knowledge, Product Lifecycle Management (PLM), Program Management, Project Integration Management, Quality Assurance (QA), Resource Planning, Service Request Management, Software Development Management, Team Management, Technical Credibility, Technical Support, Technical Writing

The anticipated base pay range for this position is :

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits