Director, Integrated Field Execution Effectiveness – Neuroscience Rare Disease

Location: #LI-HybridThe Insights and Analytics team is dedicated to enabling improved decision-making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. Reporting into the Executive Director, Integrated Execution Effectiveness Lead, this role is crucial in enhancing the performance and impact of the field force.The Director, Integrated Field Execution Effectiveness plays an important role in conducting the analyses to identify key drivers to improve efficiency and effectiveness of the US field organization. By developing and refining key performance indicators for segments of the field force, they ensure the field is well-equipped to achieve engagement goals, educational objectives, appropriate patients on medicine, and ultimately US Commercial targets. This position will be located at the East Hanover, NJ or Cambridge, MA site and will not have the ability to be located remotely. This position will require 10% travel as defined by the business (domestic and/ or international).

Key Responsibilities: Maintain and improve a systematic, comprehensive evaluation of the effectiveness (performance) for a given Novartis field team (Commercial, Medical, Novartis Patient Services, etc.) across all therapy areas and brandsIn close coordination with Insights & Analytics leads (Business Performance, Functional Excellence) and TA and brand level IPSTs, develop field team KPIs for their assigned field function that are aligned with the organization’s strategic goalsReview and improve processes aimed at proactively uncovering key pain points and drivers of success at the field team levelEstablish local level opportunity identification process in partnership with Field organizationsSupport field team leadership with relevant performance metrics and evaluations to enable responsive, strategic decision makingWork to establish near-real time awareness of field team performance across their functionProvide analytics on HCP, Account, & Medical Expert engagement to support all the teams (Commercial, Medical, Novartis Patient Services, etc.)Monitor field force adherence to internal tool (e.g., NBA / decision engine, interactive visual aids, etc) recommendations (e.g., HCP prioritization, call plans, follow-ups), comparing performance of high vs low adopters, etc.Upskill and mentor the members of their team, owning their professional growth and developmentEstablish a team culture of continuous process and evaluation improvementEnsure the team is deeply connected to the field facing organizations through direct exposure to field teamsIdentify potential threats and opportunities through proactive competitive benchmarkingPartner with Resource Optimization team to ensure proper quantification of the value of the sales forcePartner with the Functional Excellence team to align on requirements for any leadership dashboards & reporting solutions and consult on metrics & data to directly enable the sales forceNovartis seeks an individual with extensive experience in the pharmaceutical or healthcare industry, with a strong understanding of field force operations and sales strategies. This individual should have a proven track record of leading and managing high-performing teams, with a focus on driving execution effectiveness and achieving strategic objectives. A strong analytical background is essential, with the ability to analyze complex datasets and derive actionable insights.Essential Requirements:A bachelor’s degree in Business Administration, Marketing, Life Sciences, or a related field; an MBA or advanced degree is preferredMinimum 8+ years of experience in the pharmaceutical, life sciences consulting or healthcare industry, with a deep understanding of statistics, field force operations and sales strategies.Background rare diseaseStrong analytical skills with expertise in data analysis and interpretation to drive strategic decision-making and optimize field strategiesExperience in developing and implementing key performance indicators (KPIs) to measure and enhance field force performanceDemonstrated experience in managing field force activities, including engagement strategies, sample distribution, and adherence to internal tool recommendationsAbility to provide data-driven coaching and develop feedback loops and incentive programs to improve field force performanceExcellent communication skills, with the ability to present complex insights and strategies effectively to diverse audiences, including field leadership and internal stakeholdersProven ability to engage and collaborate with cross-functional teams, including medical, access, and commercial teams, to align strategies and initiativesStrong leadership skills in a team environment which requires negotiation, persuasion, collaboration, and analytical judgmentAbility to thrive in a fast-paced, dynamic environment and adapt to changing business needs and prioritiesNovartis Compensation Summary:The salary for this position is expected to range between $185,500.00 and $344,500.00 per year.The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.