Capability Building Coach

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Roche Pharmaceuticals

Role Purpose

Build and enhance commercialization capabilities, ensuring alignment with Taiwan Pharma Ambition and boosting ecosystem mastery for customer-facing roles.

Address skill gaps through coaching, insights, and learning programs, driving improved performance and patient value delivery.

Support affiliate-wide excellence by connecting global best practices and fostering capability-driven strategies across all commercial functions.

Role scope:

Lead commercialization capability learning programs, ensuring direct alignment with Pharma International’s overall business strategy and connecting with Taiwan Pharma Ambition.

Translate global standards into local actionable roadmaps that ensure every PJP and partner has a clear path from foundational skills to advanced ecosystem mastery.

Act as a strategic partner with PJS cluster leads and PJP team leads to identify key skill gaps and provide data-driven insights to improve individual and ecosystem-wide performance.

Provide field coaching and timely feedback on customer engagement to remove roadblocks and unlock value for patients.

Responsible for design and implement necessary trainings and connect internal / external resources 

Collaborate with Agile Coach to foster Working by Outcome realization at the affiliate level and facilitate key rituals like Impact Retrospectives to translate learnings and insights into business strategies.

Partner with the Taiwan leadership team and chapter leaders to focus on capability building, ensuring end-to-end excellence across all commercialization functions.

Serve as the Primary Subject Matter Expert and central point of contact for functional commercialization capability needs for Taiwan Pharma.

Connect across APAC, Pharma International, and the extended global network to support ACE realization and share best practices across borders.

Requirements:

Qualifications:

Education:

University degree (scientific, economic, or business degree). An advanced degree in Life science and/or MBA is a plus.

Working Experience:

At least 8+ years work experience in commercial functions in the pharmaceutical industry. 

Strong business acumen with desired expertise in commercialization, medical and customer experience excellence

Solid experience in commercialization roles, such as Marketing, Sales, Medical, or Digital, with the ability to act as a credible coach for senior stakeholders

Experienced in in-house training design, capability building, L&D, or Organizational Development within a complex, matrixed environment is a plus

Competencies:

Strong strategic thinking and program/system design skills

Excellent communication and facilitation skills, with the ability to engage, inspire and influence stakeholders at all levels.

Innovative mindset with a continuous improvement approach to learning and development practices.

Excellent facilitation and communication skills, with the ability to influence and inspire teams without formal authority.

Fast-learner, good digital fluency with the ability to leverage AI tools, data analytics, and modern learning platforms to enhance learning experience.

Fluent in the local language. Proficient in English to collaborate internally across the broader Roche enterprise is highly desired

 

 

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.