Buying Channel Orchestration & Enablement Specialist

Job Description

Company Overview

Vertex is a global biotechnology company committed to scientific innovation and improving the lives of people with serious diseases. Through a strong focus on patients, collaboration, and operational excellence, Vertex brings together talented professionals to build scalable, compliant, and efficient business capabilities that support its mission.

Role Summary

Vertex is seeking a   Specialist, Buying Channel Orchestration & Enablement   to join the Global Sourcing & Procurement organization within the   Source-to-Pay (S2P) Center of Excellence (COE) . The Specialist is responsible for   supporting the business owner with the   enabling, managing, and optimizing buying channels and intake orchestration across the S2P lifecycle.

The Specialist will ensure that users are guided to the right buying pathways, suppliers, and workflows through intuitive, policy-aligned channel design and orchestration tools. Working across platforms such as   Coupa   and intake/orchestration tools such as   Zip, ORO, or similar solutions , the Specialist will help create a buying experience that is compliant, efficient, and easy to use.

This is a business-facing role, not an IT system ownership role. The Specialist will own the business design, configuration direction, and adoption of buying channels and intake workflows, while partnering closely with Digital/IT for technical implementation and support.

Key Responsibilities

Buying Channel Design & Enablement

Support the design, configuration, and continuous optimization of procurement buying channels, including catalogs, preferred suppliers, guided buying paths, and request channels

Ensure the Specialist’s buying channel designs guide users to the appropriate procurement pathway based on category, supplier, policy, and business need

Align buying channels to category strategies, preferred supplier programs, and procurement policy requirements

Help standardize buying experiences to improve usability, consistency, and compliance across the organization

Intake & Orchestration Management

Configure and manage intake and orchestration   business rules   within platforms such as Zip, ORO, or similar tools

Ensure intake requests are routed efficiently with the right approvals, workflows, and policy guardrails

Continuously refine routing logic, intake rules, forms, and user journeys to improve both user experience and process compliance

Partner with stakeholders to ensure intake experiences support procurement objectives and business needs

Platform & Workflow Configuration

Support   the business owner for the configuration of buying channels and intake workflows in tools such as Coupa and orchestration platforms

Translate business requirements into workflows, forms, routing logic, and user experiences

Partner with Digital/IT on technical updates while maintaining ownership of process design and business configuration requirements

Support testing, validation, and process readiness for workflow or channel changes

User Experience & Adoption

Support the i dentif ication   friction points across buying channels and intake workflows and drive practical improvements

Support training materials, user documentation, and change management efforts to improve adoption of preferred procurement channels

Support the monitoring of   user behavior, channel usage, and workflow outcomes to ensure alignment with intended processes

Support the   simplif ication of   complex procurement processes into intuitive and user-friendly experiences

Compliance & Policy Alignment

Support the business owner to   reinforce procurement policies, including preferred supplier use, approved workflows, and “No PO, No Pay” requirements

Support the business owner to h elp reduce maverick spend by guiding users through compliant and optimized buying pathways

Support the business owner to   Partner with Governance and Category teams to maintain alignment between procurement policy and channel execution

Support the business owner with   enforcement of business rules that improve compliance without creating unnecessary complexity

Performance & Continuous Improvement

Support the business owner to t rack channel effectiveness through metrics such as adoption rates, cycle times, compliance levels, and workflow efficiency

Support the business owner to i dentify improvement opportunities and recommend enhancements that simplify and standardize the buying experience

Partner with Analytics teams to support reporting, dashboards, and insights on buying channel and intake performance

Contribute to ongoing process improvement efforts across the S2P lifecycle

Required Qualifications

Bachelor’s degree required

4–6+ years of experience in procurement, Procure-to-Pay (P2P), sourcing operations, buying channel enablement, or related roles

Experience working with procurement platforms such as   Coupa , including catalogs, guided buying, and supplier enablement

Experience with intake and orchestration tools such as   Zip, ORO, or similar workflow-based platforms

Strong understanding of procurement processes and user-facing workflows

Demonstrated ability to translate business needs into system-enabled workflows without owning the technical build

Strong collaboration, communication, and stakeholder management skills

Ability to work effectively in a cross-functional, process-driven environment with attention to detail and execution quality

Technical Skills 

Procurement process knowledge across S2P and P2P activities

Policy-aligned channel design and compliance enablement

User journey and process experience improvement

Business requirements translation into workflow configurations

Performance tracking, reporting inputs, and continuous improvement support

Preferred Skills

Experience in a COE, procurement transformation, or process excellence environment

Familiarity with guided buying, intake management, and procurement orchestration design

Experience supporting preferred supplier programs and buying channel strategies

Exposure to CLM, TPRM, or P2P integration points across the S2P lifecycle

Experience working in regulated environments with strong compliance expectations

Experience supporting training, adoption, and change management for procurement tools and workflows

Benefits

Vertex offers a competitive and comprehensive benefits package that supports employees’ health, well-being, and professional growth, including:

Competitive compensation

Comprehensive medical, dental, and vision coverage

Retirement savings programs

Paid time off and company holidays

Career development and learning opportunities

Employee wellness support

A collaborative and mission-driven work environment

Hybrid work flexibility for eligible roles

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Pay Range:

$0 - $0

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations.  From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation:

Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as:

1.    Hybrid: work remotely up to two days per week; or select

2.    On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.

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Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com