Business Operation Specialist

What You Do

Support SEA & TW commercial operations by coordinating and preparing quarterly business reports (Q1–Q4), enabling leadership visibility on regional performance and strategic priorities.

Assist SEA & TW commercial planning and Business Review processes by coordinating country submissions, ensuring completeness and quality of data, and facilitating timely clarification and alignment.

Drive execution and closure of Business Review actions through proactive follow-up with country teams, ensuring accountability and timely completion of business priorities.

Enable cross-country collaboration and commercial alignment across SEA & TW through regional initiatives, capability-building activities, and business forums to strengthen organizational connectivity and knowledge sharing.

Support local and regional engagement initiatives, partnering with country teams to coordinate internal events and strengthen employee engagement and organizational culture.

Lead internal communication deployment across SEA & TW via corporate communication channels, ensuring timely and effective dissemination of organizational updates, leadership messages, and employee announcements.

Analyze Employee Engagement Survey (EES) outcomes and partner with country stakeholders to monitor action plans, driving engagement improvement and organizational effectiveness.

Support pricing and performance excellence initiatives by analyzing PVE outcomes, monitoring country progress, identifying improvement opportunities, and coordinating engagement with pricing champions across SEA & TW.

Maintain regional organizational governance and workforce visibility by tracking organizational changes, validating country submissions, and ensuring alignment between workforce records and organizational structures.

Manage and maintain SEA & TW employee database integrity across enterprise systems, ensuring accurate and updated employee information to support operational efficiency and organizational reporting.

Oversee SEA & TW communication and distribution lists to ensure accurate stakeholder connectivity and effective internal communication across countries and functions.

Maintain temporary workforce and records to ensure accurate workforce tracking, operational continuity, and reliable data management where formal HR records may be limited.

Coordinate SEA & TW leadership meeting governance through preparation of meeting minutes, tracking action items, and ensuring timely follow-up to support execution discipline and leadership alignment.

Support strategic supply and localization initiatives, including supplier scouting and long-term regional projects to mitigate regulatory risk and strengthen business continuity, particularly in Indonesia.

Serve as coordination focal point for the Commercial Head of SEA & TW by managing scheduling priorities, facilitating urgent meeting arrangements, and supporting leadership responsiveness and decision-making.

Who You Are

Bachelor's degree in Sciences and a Master’s degree in Business Administration is a plus.

3 to 5 years of experience in business operations, commercial support, or a related function, ideally within a science, technology, or multinational environment.

Strong command of data management and reporting, with the ability to consolidate information from multiple sources, identify trends, and present findings clearly to stakeholders.

Proficient in MS Office, particularly PowerPoint.

Demonstrate strong organizational and coordination skills, with the ability to manage multiple priorities, track action items, and ensure timely follow-up across cross-functional and cross-country teams.

Strong stakeholder management skills.

English proficiency, both written and spoken, able to draft clear internal communications, meeting minutes, and leadership updates for diverse audiences.

Positive attitude and willingness to learn.