Automation Support Associate
About this opportunity
Career Category
Information Systems
Job Description
Join our team at AMGEN Capability Center Portugal, the #1 company in Best Workplaces™ (201–500 employees' category) in Portugal in 2024 by the Great Place to Work Institute. With over 500 talented individuals from more than 40 nationalities, our Lisbon center thrives at the intersection of innovation, excellence, and inspiration. This is your opportunity to explore the future of healthcare through technology and digital innovation, supporting our mission To Serve Patients.
Associate IS Engineer
At AMGEN, Technology isn’t just a support function, it’s a catalyst for discovery, transformation, and real-world impact. Here, your ideas fuel innovation that improves and saves lives of patients in dire need of our medicines. Are you ready to do meaningful work that matters?
LIVE
WHAT YOU WILL DO
In this vital role within Digital Technology and Innovation (DTI) you will you work as a technologist to support and resolve day to day issues across a wide variety of solutions partnering with a diverse international team. You will have the ability to cross train on core technologies and further develop your skills in the areas that interest you most. Working across business functions, no two days will be the same as you respond to critical issues and resolve business problems.
Let’s do this. Let’s change the world. In this vital role you will:
Exposure to any of the following technical areas: Integration/ETL/Informatica, CSharp, Planisware, Tableau, Cognos, Mulesoft, Sharepoint, Desktop Installation, One Trust, Dynatrace, Cloud Computing (AWS/ Microsoft Azure/GCP), Python, DevOps, Java, .NET, Salesforce
Experience in reading/understanding Quick Reference Guides or Knowledgebase Documents (QRGs and KBs) and knowledge articles regarding application support and maintenance
Familiar with Agile principles and processes
Leverage best practices, disciplined approaches, and standards to solving technical problems.
Perform application monitoring, debug, optimization, and refinement.
Apply standard methodologies and experience to build, develop and customize applications
Conduct software preventative maintenance (SRT testing), patching, and upgrades where required
Respond to adhoc application service and reporting requests
Manage Incident response and resolution
Work in a fast-paced changing environment, under pressure, balancing multiple assignments simultaneously
WIN
WHAT WE EXPECT OF YOU
We are all different, yet we all use our unique contributions to serve patients. The tech professional we seek is a creative problem-solver and a team player with these qualifications:
Basic Qualifications:
Master’s degree OR
Bachelor’s degree and 2 years of relevant experience OR
Associate’s degree and 6 years of relevant experience OR
High school diploma / GED and 8 years of relevant
Preferred Qualifications:
Experience using, deploying, and/or supporting applications in a pharmaceutical or biotech company is desirable.
Ability to work in highly collaborative, cross-functional environments
Experience in Software Engineering and Development
Strong learning agility, ability to pick up new technologies
Solid experience working with agile methodology & DevOps (Jenkins, JIRA, GitHub) frameworks with successful experience working in a collaborative team environment
A thorough understanding of web services, data modeling, and enterprise application integration concepts.
THRIVE
WHAT YOU CAN EXPECT OF US
As we work to develop treatments that take care of others, we also care deeply for our teammates’ well-being and growth.
Work That Matters – Build tech that accelerates scientific breakthroughs and helps patients worldwide.
Modern Tech Stack – Cloud-first, automation-focused, AI-powered.
Global Scale, Agile Mindset – Collaborate across continents while working in nimble, high-impact teams.
Continuous Learning – Access to certifications, trainings, mentorship, and career mobility.
AMGEN Total Rewards Plan – Comprehensive benefits in healthcare, finance, and well-being.
Flexibility – Hybrid work model with time split between our Lisbon office and remote work.
APPLY NOW
Join us in our mission to serve patients.
CAREERS.AMGEN.COM
EQUAL OPPORTUNITY STATEMENT
AMGEN is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
. Salary Range
27,174.50 EUR - 36,765.50 EUR
Job details
How this role compares
Computed from every other active Information Technology role in our database, not just this employer's listings.
We currently track 190 comparable Associate Information Technology roles across 25 biopharma companies.
Salary context
30 of 190 peers report a salary range (USD, annualized)
Peers share this role's job function and a matching or adjacent seniority level -- not necessarily the same therapeutic area or country.
Where these roles are based
Top locations among the 190 comparable roles
+ 9 more countries
Seniority mix
190 of 190 peers have a known seniority level
Therapeutic area mix
0 of 190 peers have a known therapeutic area; the rest are genuinely unlabeled, not hidden
No peers with a known therapeutic area yet.
Similar opportunities
The closest matches from our peer group, ranked by how similar they are, not how well you'd qualify for them -- treat this as market context, not a guaranteed shortlist; a weak match is labeled as one below.
How we calculate "similar"
No black box, no LLM guesswork: a deterministic score built from four normalized attributes. Here's this role's own peer group at different match levels, so you can see the mechanism, not just the result.
Every comparison starts from the same 100-point budget: 25 for working in the same function, 40 for the same therapeutic area, 20 for the same or adjacent seniority, 15 for the same country. A dimension we can't confirm on both sides contributes nothing, never a guess, never a free pass.
0 points, never a partial guess. A role we know almost nothing about beyond its function bottoms out at 25%; it never inflates to 100% just because there's little to compare against. Seniority uses a defined ladder (Associate → Manager → Associate Director → Senior → Principal → Director → Senior Director → Executive/VP) so "Director" and "Senior Director" count as adjacent, but "Director" and "Executive/VP" do not.