Account Manager/Specialty Account Manager - Tavneos - Houston, TX (West)

Career Category

Sales

Job Description

Territory: Houston, TX (West)

Relocation is not offered for this role.

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission, to serve patients living with serious illnesses, drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Account Manager/Specialty Account Manager – Tavneos

Live

What you will do

Let’s do this. Let’s change the world. We are seeking an Account Manager/Specialty Account Manager to complete commercial activities for the assigned geography and establish relationships with customers to drive demand for Tavneos (avacopan) in approved patients. Tavneos is indicated as an adjunctive treatment of adult patients with severe active anti-neutrophil cytoplasmic autoantibody (ANCA)-associated vasculitis (granulomatosis with polyangiitis [GPA] and microscopic polyangiitis [MPA]) in combination with standard therapy including glucocorticoids.

This role is field based and will require gaining access to customers in a clinic OR hospital setting while also enhancing your ability to engage through digital channels.

The RD AM will be responsible for product performance at a territory level, expected to be a disease category expert, a product champion, provide account management support, and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.

Responsibilities include:

Proficiency in both live and virtual customer engagements

Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual goals established by commercial leadership

Ability to engage all partners around patient ecosystem – caregivers, HCPs, case managers, nurses, infusion centers, etc. in multiple settings of care-Hospital, Clinic, etc.

Able to effectively collaborate across all corporate functions-MSLs, TLLs, Field Access Team, supporting sales teams, etc.

Channel patients to treatment: Crafting referral networks to both existing centers of excellence, as well as, setting up new treatment CoEs.

Building long-term relationships across multiple stakeholders and senior decision-makers, both inside and outside of Amgen, and sustaining extensive and rich networks to advance business partnerships and deep customer relationships.

Ability to build broader disease awareness beyond the expert (i.e., with patients, GPs)

Identifies drivers/barriers and coordinates pull-through initiatives across field teams

Provides actionable field intelligence and recommendations to Amgen home office

Partners closely with Market Access Team Account Executives in shared accounts.

Promote Tavneos within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines

Develop strong customer relationships by better understanding the customer’s needs

Serves as a resource/consultant to customers and staff regarding payer policies and processes (eligibility and benefit verification, prior-authorization and appeals/denials)

Improve use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Amgen medications for appropriate patients

Communicates territory activity in an accurate and timely manner as directed by management

Provides feedback to sales and commercial leadership, marketing colleagues, and other internal departments about changing environment and other internal departments

Successfully completes all training classes

Completes administrative duties in an accurate and timely fashion

Manages efforts within assigned promotional budget

Attends medical congresses and society meetings as needed

Ensures timely access for patients through patient services and savings programs

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Specialty Account Manager we seek is a motivated professional with these qualifications.

Basic Qualifications (Account Manager – Level 4)

Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR

Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR

High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience

Basic Qualifications (Specialty Account Manager – Level 5)

Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR

Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR

Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR

Associate degree & 10 years of collective account management experience, sales, & commercial experience

Preferred Qualifications:

Demonstrated sales experience in the pharmaceutical, biotechnology, or medical device industry; experience supporting immunology, nephrology, rheumatology, pulmonology, or ophthalmology products is preferred.

Consistent track record of access creation in managed markets

Working knowledge of geography including existing relationships with key customers

Prior experience developing and implementing critical initiatives with cross-functional Business Units that successfully enable access and demand creation in key accounts

Prior experience working with Medical Science Liaisons (MSLs), HOPE MSLs, Medical platform or policy development and opinion leader engagement

Strong communication and presentation skills including experience with executive-level audiences

Excellent negotiation skills

Strong analytical skills/eye for business

Demonstrated ability to take initiative, impart energy and enthusiasm, and work in teams

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is (Account Manager – Level 4) $145,311 - $196,597 (Specialty Account Manager – Level 5) $158,931 - $215,025. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.

A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

Stock-based long-term incentives

Award-winning time-off plans and bi-annual company-wide shutdowns

Flexible work models, including remote work arrangements, where possible

Apply now for a career that defies imagination

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

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